Phone: 01233 218403 or 07881 848 803 / Email: hello@flifitness.co.uk

FLI Fitness Legal Statements

Terms and Conditions
Cancellation and Refund Policy
Privacy Policy
Copyright
Registered Office

FLI Fitness Ltd Personal Training, Health Coaching and Bootcamp Terms & Conditions

Introduction

Your agreement is with your Personal Trainer (the “Trainer”) who delivers your training.

These Terms and Conditions form part of your agreement with the Trainer. You understand that the Trainer is self employed and you are entering into a contract with him/her alone.

Your instructions to commence Personal Training, Health Coaching or Bootcamp will constitute acceptance of these Terms and Conditions when you will become a client (a “Client” or “you”). You are asked to pay special attention to the provisions related to cancellations. This does not affect your statutory rights.

Trainer’s Obligations

The Trainer will use his/her skills and knowledge to design a safe programme of exercise that will take into account your lifestyle, personal goals, fitness levels and medical history.

The Trainer will provide the coaching, supervision, advice and support that you will need to achieve your goals. Apart from the initial consultation (and the first Personal Training session if taken immediately afterwards) each Personal Training session will last 30 minutes (a “Session”). Health Coaching sessions are 60 mins and Bootcamp sessions are 60 mins.

You understand that the results of any fitness programme cannot be guaranteed. Your progress depends on your effort and co-operation in and outside of the sessions. In particular, you acknowledge that individual results may vary and no particular result is guaranteed by your Trainer.

All Client information will be kept strictly private and confidential.

Your Obligations

It is understood between you and your Trainer that both must commit to your training programme 100% in order for you to achieve results.

You are required to arrive on time for each Session so that the Trainer’s full training plan is achieved on each visit.

You are required to wear appropriate clothing and footwear.

You are required to complete a Physical Activity Readiness Questionnaire (a “PARQ”) before undertaking your first training session.

Your Trainer may require a letter of “medical clearance” from your GP. Please be aware that your GP may charge for providing this letter.

You understand and agree that it is your responsibility to inform the Trainer of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.

If your Trainer requires further medical information from a doctor or practitioner, you must provide such details.

You understand that there are inherent risks in participating in a programme of strenuous exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the Trainer is not responsible, except where the injury was caused by his/her gross negligence or intentional act.

Your Trainer cannot be held liable in any way for undeclared or unknown medical conditions.

Cancellation and Refunds

All appointments require 24 hours notice of cancellation or postponement. Notice of less than 24 hours will incur full payment of the full Session fee.

Blocks of 10 Sessions must be used within 3 months of purchase, otherwise they will expire and cannot be refunded.

Once purchased, your Sessions are non-refundable and non transferable.

Lateness Policy

If the client is late the Session cannot be extended and will end at the appointed time.

If the Trainer is late additional time will be added to the Session or to subsequent Sessions.

Health and Safety

Your Trainer has completed and holds a current certificate for emergency first aid at work approved by the Health and Safety Executive.

Your Trainer has £5 million public liability insurance cover.

If your Trainer conducts the Sessions on your premises you are responsible for providing a safe exercise environment.

General

You understand that in the unlikely event of your Trainer being unable to continue your training, for any reason, you can request a full refund from your Trainer for any unfulfilled Sessions.

The Trainer has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. The Trainer will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the Trainer.

You are responsible for keeping all your contact information and marketing preferences up to date with the Trainer. In order to comply with the Data Protection Act 1998, the Trainer will only do what you ask him/her to do, or what you have given him/her permission to do with any personal or sensitive information held about you.

Your training may be filmed or pictures taken for marketing purposes. Your participation in a Session means you consent to photography, filming and sound recording which may include you as a Client and its use in commercial distribution without payment or copyright.

This agreement is governed by the laws of England and Wales and is subject to the jurisdiction of the English courts.

Privacy Policy

FLI Fitness Ltd has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website www.flifitness.co.uk. If at any time you find this privacy policy unacceptable, you must immediately leave this website.

We respect your privacy. Any information we collect from you, including your email address, will simply be used to send you the information you have requested. We will not give or sell your personal information to any unaffiliated third party. If you give us your email and permission to send more information, you may opt out of receiving any additional email messages at any time, by unsubscribing from our email list.

Information Gathering

We use your IP address to help diagnose problems with our server and to administer our website by:

  • Identifying which parts of our site are most heavily used
  • To tailor site content to user needs
  • To generate aggregate statistical reports

  • We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked, but the users will remain anonymous.

    You need not provide FLI Fitness Ltd with personally identifying information (e.g., name, telephone number, email address, city and/or county/state of residence) as a condition of using our site. However, your failure to provide certain personally identifying information when asked will prevent certain features of the website from functioning, or will prevent FLI Fitness Ltd from effectively responding to certain of your requests. The website will collect only that personally identifying information that you provide in response to a direct request.

    We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve our website. Google Analytics collects only the IP address assigned to your browser on the date of your visit, instead of your name or other identifying information. We do not combine the information collected through the use of Google Analytics with any personally identifiable information. Although Google Analytics plants a “cookie” on your web browser to identify you as a unique user the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognising your return visits to this site by disabling cookies on your browser. Please refer to your browser settings for additional information on disabling cookies or visit Google Analytics’ currently available opt-outs for the web.

    Third Party Sites

    Links within our site may connect to external sites outside of our domain as a convenience to you. If you use these links, you will leave FLI Fitness site. We are not responsible for the privacy practices or the content of such websites, and do not make any representations about them. Before visiting or providing personally identifying information to any third-party website, you should review its privacy policy and practices, and should take those steps necessary to, in your discretion, protect your privacy.

    This website and its content is copyright of FLI Fitness Ltd – © FLI Fitness Ltd 2015. All rights reserved.

    Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

    FLI Fitness Limited Registered Office

    FLI Fitness Limited
    Repton Manor
    Repton Avenue
    Ashford
    Kent, TN23 3GP
    Registered: England 08094150
    Phone: 01233 218403 or 07881 848 803
    Email: hello@flifitness.co.uk

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